Insurance and Fees

Does Austin Family Counseling accept insurance?

No, Austin Family Counseling does not accept any form of insurance. We are a private pay practice. By utilizing a private pay structure, we ensure that clients are not limited in the type or length of therapy that they receive. This allows clients the best opportunity to access care that helps them reach their therapy goals.

What are your rates?

Our rates vary by clinician. Rates range anywhere from $125-$175 for each 50-minute individual session and $145-$185 for each 50-minute couples, family or parenting session. If you are interested in learning a specific counselors’ rate, check out their biography. Rates can be found at the bottom of their page.

How can I pay for my therapy appointments?

Appointments will be paid for after each session. We accept cash, check, credit card and HSA/FSA cards.

Can I file with my insurance for out of network reimbursement?

Absolutely! If you are interested in submitting an out of network claim to your insurance, please let our Client Care Coordinator know during your intake consultation. You will be placed with a clinician that is able to provide you with a superbill, or a clinical receipt for services. You will receive the superbill directly from your therapist and file the claim yourself with your insurance company. Reimbursement is never guaranteed as it depends on your specific insurance company and policy. Interested in the superbill process? Check out our Superbill Guide!

What is the fee for canceling an appointment?

In order to best serve you and all of the clients at AFC, we require 24-hour cancellation notice for all sessions. If a session is canceled prior to the 24 hours before the session, there is no charge! If a session is canceled within the 24 hours prior to the session, the full fee for the session will be charged.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises or call 800-985-3059.